Please note that the refund processing time may vary depending on the payment method:

• If you paid via mobile money, the refund will be issued to your mobile money account within 24 hours.
• If you paid via bank card, it may take 3-5 business days for the refund to appear in your account.
• If you paid via voucher, your refund voucher will be processed immediately and you will receive an e-mail with your voucher code.